If a customer does not pay on time, Midt Factoring will initiate an established follow-up procedure. We follow up both in writing and by telephone. Typically, we follow up in writing twice and once by telephone, however, if you have special requests, we can accommodate these as well.
International customers are handled with the same professionalism, and because we write and speak most European languages, any approach to a debtor will as a main rule be made in debtor’s native tongue. This ensures much more flexibility and much fewer misunderstandings.
If non-payment is a result of objections to the order, these will be handled by Midt Factoring in cooperation with you. Subsequently, when payment agreements are made, contents and terms will be available immediately on MF Online, where you can follow the entire payment procedure.
At some point, all companies experience that a debtor does not pay an invoice as agreed. And it also happens that payment is not received despite enquiries both by telephone and in writing.
Next step may be to initiate debt collection procedures – on the assumption that debtor has not made any disputes.
Midt Factoring has great experience in handling debt collection cases and if agreed, we can manage the administration of your debt collection cases. As a part of this, we handle all dialogue with lawyers and courts – also abroad.